Hp driver 1315v

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When the issue is resolved, you can resume loading paper according to the paper tray capacity specifications for your product. Step two: Reload the paper Pull out the tray extender, and then flip open the paper catch. Figure : Slide the paper width guide outward. Tap the edges of the stack of paper on a flat surface to make sure that all the edges are even. Load the paper into the tray with the short edge forward and the print side down. Slide the stack forward until it stops.

Slide the paper width guide inward until it stops at the edge of the paper. Do not push the guide in so tightly that it binds against the paper. Figure : Load the paper, and then adjust the paper width guide. Step three: Print a self-test report Print a self-test report. Solution three: Clean the paper feed rollers Dust, paper scraps, and grime build-up on the paper feed rollers can cause paper jams. Follow these steps to clean the paper feed rollers.

Step one: Clean the rollers Gather the following materials:. A clean, lint-free cloth, or any cloth that will not come apart or leave fibers. Press the tab on the left side of the rear access door, and then pull the door outward to remove it. Figure : Remove the rear access door. Lightly dampen a clean, lint-free cloth with bottled or distilled water, and then squeeze any excess liquid from the cloth.

Press the cloth against the paper feed rollers, and then rotate them upward with your fingers. Apply a moderate amount of pressure to remove any dust or dirt build-up. Figure : Rotate and clean the paper feed rollers.

Locate the pick roller on the left side of the product below and behind the paper feed roller. Figure : Location of the pick roller. Lightly dampen a clean, lint-free cotton swab, and then use it to clean the pick roller. Figure : Clean the pick roller. Check the rollers on the rear access door. Make sure that the rollers are not missing, that they turn easily, and that they are springy when you press them. If the rollers are damaged, replace the door. Figure : Check the rollers on the rear access door.

Reattach the rear access door. Align the door pins with the slots on the right side of the rear of the product, and then push the door forward, snapping it into place.

If the self-test report prints, but the original document does not , continue to the next solution in this document. If the self-test report does not print , try printing the report again. Listen for the rubber paper-pick rollers; you should be able to hear them rotating. Then, try slowly pushing the paper farther in until the roller engages to pick up the paper. Be careful not to push the paper in too far, which can cause paper jams.

If the self-test report does not print when slowly pushing the paper farther in , repeat the previous steps to clean the rollers again. If the issue continues after repeated cleaning, skip the next solution in this document, and then service the product. If the self-test report prints when slowly pushing the paper farther in , try printing the original document again.

The paper might not have been loaded far enough into the product. If the paper only feeds through the product when you slowly push it farther in , repeat the previous steps to clean the rollers again. Solution four: Adjust the paper settings in the print driver The product might not pick up paper if the paper size and type in the paper tray do not match the size and type settings in the print driver. This feature of the product helps to avoid wasting ink and paper if the paper is not what you expected.

Return to the document you were trying to print when the issue occurred. Click File , and then click Print. The Print window opens. Figure : Click File, and then click Print. Click the button that opens the Properties dialog box.